Senior System Administrator

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Senior System Administrator responsibilities include supervising our Operations team, monitoring system performance, and configuring new software and hardware. Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems.

Qualifications

  • Associate degree in Computer Science or related discipline. Relevant experience may substitute for the degree requirement on a year for year basis.
  • Three years of work experience in complex systems design, programming and systems software and support.
  • Knowledge of: Programming languages and operating systems; current equipment and technologies in use; Unix system administration, enterprise backup and recovery procedures, and system performance monitoring tools; effective project management techniques; principles and practices of effective management and supervision.

Knowledge, Skills, And Abilities

  • Ability to: Plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively.
  • Serves as a technical expert in the area of system administration for complex operating systems.
  • Recommend the redesign and configuration of operating systems and system applications.
  • Investigate and analyze feasibility of system requirements and develop system specifications.
  • Identify methods, solutions, and provide project leadership and management in order to provide a high level of service to the customers of the department.
  • Perform full supervision of Operations staff.

Essential functions

  • Manages the day-to-day operations of the PCC host computers by monitoring system performance, configuration, maintenance, and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities.
  • Develop new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
  • May guide or provide work direction to technical staff, contract staff and/or student employees. Determines appropriate coverage for all hours of operation.
  • Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
  • Establishes, maintains and manages users Unix accounts. Installs, modifies, and maintains systems and utility software on server computer systems. Provides server support related to other software.
  • Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components.
  • Ensures high availability and acceptable levels of performance of mission critical host computer resources.
  • Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
  • Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
  • Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
  • Stays current with technological developments in systems administration technology and recommends ways for PCC to take advantage of new technology.
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